Rise 360 & Microlearning

Special Education 101

Email me if you would like the password to see the examples.

The Client's Problem:

The client wanted an intruductory course on how schools and districts assist students who may require special education services. This course was to be an introduction that would establish the foundation of knowledge for a sales team before they learned more about the services the business could provide at all three tiers of services.

The Solution:

I designed the course to be more engaging by utilizing storytelling elements. I used a fictional student named Zach to help the sales team understand how districts help students who may be struggling. This scenario proved more effective at helping them better understand the process.

Additionally, I used curated content from reliable sources (approved by our subject matter experts) to further expand their understanding of the subject.

The course included knowledge check questions located in the LMS (not viewable here.)

How to Sell Our Product - 7taps (Microlearning)

This 7taps microlearning course was designed to provide just-in-time training to our sales team about the new mental health services our e-therapy company provides. The sales team had been missing opportunities to expand their pipeline due to their inexperience with our other mental health services (they instead focused on our SLP services in most calls.)

How to Prospect - Rise360

The Client's Problem:

The client needed a prospecting course for the sale team, specifically the sale closers (termed school partnership directors.) The employees were being trained in 30 minute lecture-style settings with a slide deck. This was time-intensive, passive, and inconsistent overall.

The Solution:

I designed the course to be more engaging by including videos developed in Vyond. Additionally, I began the course by surveying the learner with their current understanding and attitudes toward prospecting in the LMS. The Rise course features interactive elements as well as knowledge checks to ensure understanding of key learning objectives. The course also includes job aids that both summarize and provide detailed instructions on how to set up a prospecting plan. The course culminates in asking the learner to design and share a prospecting plan in the LMS. Feedback is given by the sale's manager.

Overall, we saw greater interest in the course, including enthusiastic adoption of the prospecting suggestions and better adherence to the prospecting expectations.